Support

Disclosures, applications and fee schedule

Download commonly used forms and documents. If you have questions about your account, contact the Member Service Center at 800-525-9094.

 

Direct deposit form for private employers

Download direct deposit form

Electronic funds transfer disclosure

Mail to:
Global Credit Union
P.O. Box 196340
Anchorage, AK  99519-6340

Federal recurring payments

For Federal recurring payments sign up for direct deposit at Go Direct.

Visit Go Direct

 

You can submit a dispute online or download the credit report dispute form. Dispute submission instructions are included in the document.

The following fees will not be assessed if the indicated minimum balance or other account conditions are met.

Latitude Checking

If direct deposit is discontinued or does not occur every 90 days at a minimum: $5.00 per month

Health Savings Account (HSA)

If daily balance falls below $50.00 during the calendar month: $5.00 per month

Individual Retirement Account (IRA)

If daily balance falls below $50.00 during the calendar quarter: $5.00 per quarter

Fees charged by Global–other financial institutions may assess additional fees for collection items.

Bank wires

  • Domestic: $20.00 per wire
  • Foreign: $50.00 per wire

Cash services for disbursed coin

  • First $200.00 per calendar month: No charge
  • Over $200.00 per calendar month: $0.08 per roll

Cash services for currency

ATM withdrawals exempt.

  • First $10,000.00 per calendar month: No charge
  • Over $10,000.00 per calendar month:
    • Disbursed: $1.00 per $1,000.00
    • Received: $0.10 per $1,000.00

Cashier’s checks

$2.00 per item

Check delivery

  • Interbranch: $5.00 per item
  • Other locations: $15.00 per item

Collection items

  • Incoming check: $5.00 per item
  • Outgoing/Domestic: $5.00 per item
  • Outgoing/Foreign: $15.00 per item

Overdraft protection transfers

From a Savings or Money Market Share or Credit Line Loan: $5.00 per day that total transfers exceed $25.00

Negative balance transfers

Credit Union initiated transfer to resolve a negative share balance: $5.00 per transfer

Stop payment

No charge

Loose coin exchanged at coin machine

  • Fee assessed on total amount processed
  • Non-Members: 8%

VISA® Debit/ATM Card International Transaction Fee

1%; also includes internet transactions initiated in the United States with a merchant who processes the transaction outside of the United States.

Levy/garnishment

Includes Assessment or Notice to Withhold and Deliver: $75.00 per item

Mail

  • Express: $15.00 per item
  • Priority: $5.00 per item

Membership

Assessed when accepted as a member of Global: $5.00 per member

Photocopies

Copy unrelated to credit union business: $0.25 per item

Verifications

  • Account Verification: No charge
  • Mortgage Account Verification: $10.00

Research

  • Requests completed in under one hour: No charge
  • Requests that require one hour or more: $15.00 per hour

Research - priority handling

Requests that require priority fulfillment incur a $15.00 per hour charge.

Check copies

No charge

Document or statement copies

No charge; examples include producing a copy of a prior statement of account; printing an interim statement of account; or producing other document copies, such as a deposited item.

Overdraft Services/Overdraft Services for debit cards

Negative Balance Fee charged per day if qualifying transaction occurs and end of day negative balance exceeds $25.00

  • $0.00 - $25.00: No charge
  • $25.01 or more: $25.00

NSF mortgage payment

Additional Cenlar charge: $25.00 per item

Returned deposited item

$5.00 per item

Online Account Access

No charge

Bill Pay/Send money

Unlimited bills paid per calendar month: No charge

Bill Pay expedited payment services

Overnight Check: $22.50

Bill Pay/Send money collection - Late Charge

Interest on amounts not reimbursed to the service provider within 15 days: 1.5% monthly

  • Returned items: As charged
  • Third-party fee: As charged

Important Information About Procedures for Opening a New Account: To help the government fight the funding of terrorism and money laundering, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account, including joint owners.

What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you, such as your driver's license or other documents.