Business Support

Online banking reports for business

Create, view, and save reports to help you keep track of account transactions and user activity.

There are three main categories of reports: Account Management Reports, Payments and Transfers Reports, and Audit Reports.

When you click on the Reporting tab, you will see a list of standard reports, as well as options for loading saved reports and managing custom reports.

The Primary Contact and Company Administrators of the account have access to all reporting categories. Other Users have access based on their individual access rights.

Navigate to the Reports tab and select a Standard Report and you will be directed to a page to select your options to specify the information to be included in the report.

The following options are available:

From Account – Show information from a specific account.

Show From/To – Indicate the date range the report should include. You may type in dates, use the calendar icon () to click on dates, or click on Today. If you do not enter anything, most reports will default to the current month’s information.

Format – Choices include HTML, Comma Delimited, Tab Delimited, PDF, and Plain Text.

Orientation – If you select the PDF format, you can choose Landscape (horizontal) or Portrait (vertical) display of information.

Delivery Method – Display online (on screen) or export to your hard drive.

Report Header/Footer – The report header/footer page is a pop-up window that allows you to select from a list of pre-defined report header options. Choices include your business name, creating a report name, and displaying the report date/time of generation. You can also enter a footer display such as Confidential. All options are set as either on or off depending on whether the associated box has been checked.

Click Save Report if you would like to save these options. Otherwise, click Generate Report to run the report immediately. Click Cancel to return to the previous page.

If you would like to narrow down the information in the report and choose a sort order for various fields, use the Custom Reporting button.

There are three main categories of reports available: Account Management Reports, Payments and Transfers Reports, and Audit Reports.

Account Management Reports

Choose from a variety of standard reports, including Deposit Detail, Transaction Detail, Credits, Debits, Balance Summary, and Balance Detail.

Payments and Transfers Reports

Completed Wires – Lists all completed wires in a given time period.

Failed Wires – Lists all failed wires in a given time period.

In Process Wires – Lists all wires in the “Pending Wire Transfer Summary.”

Wires By Status – Click on “Custom Reporting” to limit the status types that are included in the report. You can also set sort options, including sorting by status.

Wires By Source – Click on “Custom Report” and you can choose to narrow report information based on how the wire was created, or what its “Source” was. For example, you could choose “template” in the “Source” drop-down box to view only those wires made with a template.

Wires By Template – Click on “Custom Report” and you can display all wires that are based on a particular template. Choose the template title from the drop-down box.

Wire Templates – Lists all available templates.

Completed ACH Payments – Lists batch name, payee name, date, process date, type, status, amount, total credits and total debits.

Tax Payments – Shows tax payment date, tax type, source account, memo, reference number, amount and status.

Audit Reports

Audit Reports can be accessed from either the "Reporting" tab or from the "Admin" tab.

System Activity – Select from a variety of modules such as Accounts, Approvals and Employee Administration to audit system activity on any individual user or all users. Reports can also be narrowed to include specific activities for each module.

There are two ways you can export or save report information:

When you select the report criteria page for any report, select your preferred format and then choose Export as the Delivery Method. You will be able to export a file directly to your computer.

You can also preview a report before you export or save it. In the When you select your report criteria, select Display Online for the Delivery Method. After generating your report, you can select File > Save As to save your information. If you chose HTML as your format, you will see an Export option at the top of your screen. 

Click on a standard report title and then choose Custom Reporting at the bottom of the page for additional options. You can also save the report either before or after you run it.

  • Click the Save Report button before you run it. Give it a unique name and description.
  • View the report first by clicking Generate Report. Once the Report Results page appears, you can enter a report name and description and save the report.

In the future you can choose the saved report from the drop-down box under Saved Reports on the main page for reports in that category.

Alternatively, on the main reports page for each category (Account Management, Payments and Transfers or Audit Reports), you will see the list of standard reports and a corresponding link to the right titled New Custom Report. Click on this link to create a new report with custom reporting options.

A custom report is based on a standard report type with additional criteria that you can specify. Only those entries that match your specified criteria will be included in your report.

The criteria you can specify depends on the report type that you base your report on. Examples of criteria you can specify include:

  • Date ranges on all transaction-based reports.
  • Accounts on all transaction and account-based reports.
  • Batch, Wire, or Payment status for electronic payment reports.

In addition to the criteria used to restrict the information returned, you can also sort the report based on fields you select.

To edit a saved report, load the main reporting page for the desired report category (Account Management, Payments and Transfers or Audit Reports). Selecting the report name in the Saved Reports drop-down next to the standard report name on which your custom report was based, then click on the Edit icon (pencil icon) to the right of the drop-down.

Make your desired changes and then save or generate the report.

Note: You can make desired changes and rename the report, which simply adds a new report title to your list of Saved Reports. Otherwise, any changes you make will be saved under the original report name.

Online banking administration

Assign and grant employees access to specified accounts and tools.

Online banking payment tools

Take advantage of online ACH payments, federal tax payments, and wire transfers.

Business tutorial videos

Video tutorials to help your business get started with Online Banking for Business.

For additional details please see the Online Banking Business Edition service agreement