Welcome FFNW Customers

We're excited you're here

Global news

We’re excited to announce that First Financial Northwest (FFNW) customers and employees will soon become part of the Global Credit Union family. That means you’ll have membership in Global Credit Union and access to world-class service, more branch options, and new financial products and services.

We’ll be working behind the scenes to ensure your accounts are converted to Global as smoothly and seamlessly as possible. No changes to FFNW accounts, services, or branches will occur until the fall of 2025, when we will begin converting accounts.

Membership in Global

Finalizing your membership with Global is quick and easy. Simply follow the link below to our Membership Consent Form.

Recent communications

Account conversion date

April 14, 2025 press release

March 14, 2025 press release

March 12, 2025 press release

Client letter

Welcome letter

Our story begins in 1948

A handful of civilian employees at the Alaska Air Depot were having difficulty with getting the loans they needed from local banks to set down roots in Alaska. Instead, they pooled their savings—and faith in one another—and created the credit union to lend the much-needed cash.

As our community grew, so has the credit union. Today we serve individuals, families, and businesses across Alaska, Washington, Idaho, California, Arizona, and even military bases in Italy.

About us

We’re everyday people empowering each other to build a better financial future for ourselves and the ones we love. As a member-owned cooperative, we use profits to provide better benefits to our members. That means you and other members get access to competitive dividends, reduced loan rates, and lower fees compared to what you might find elsewhere.

Now, we’re excited to be part of your story for many years to come.

FAQs

Yes, Global offers 24-hour telephone banking that allows access to account balances and history. Our U.S. based Global employees are available via phone or chat 24/7/365, even on holidays. We do not use third-party call centers.

Service is accessible when calling our toll-free number at 800-525-9094 and will be available after account conversion in the fall of 2025.

Digital services will be available via Global's online and mobile banking platforms after account conversion in the fall of 2025. Your current online banking program with FFNWB will remain active until conversion.

A detailed communication about initial access will be sent in future correspondence.

Yes, Global supports Apple Pay, Google Pay, and Samsung Pay. Apple Pay is a registered trademark of Apple, Inc. Google Pay is a registered trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.

To learn more about lobby and drive-thru hours at Global branch locations, please visit globalcu.org/branches.

The Member Service Center is also open 24/7/365 and is reachable at 800-525-9094.

After account conversion in the fall of 2025, you’ll be able to access Global branches and the Member Service Center.

People who live, work, worship, or attend school in Washington, Alaska, California’s San Bernardino County, Arizona’s Maricopa County, and Idaho’s Kootenai county can join Global. Membership is also available to anyone employed by the Department of Defense, anywhere in the world, and immediate family members of credit union members are eligible to join.

Visit globalcu.org or call us at 800-525-9094.

Yes, Global offers lending, business, card, insurance, and wealth services as well! More communications will be coming out about these services as the acquisition moves forward.

As a Global member, you will have access to an expanded array of lending opportunities that include loans for autos, RVs, boats, and airplanes. For daily purchases or larger items we also offer credit cards, personal loans, and lines of credit. Additionally, we offer a large selection of home loan options to purchase or build a home, refinance an existing mortgage, or complete home renovations using home equity loans and lines of credit.

For our business members, we offer loans to purchase or refinance real estate, equipment, and vehicles, along with other secured and unsecured loan options and lines of credit to help your business grow. You can speak with one of our experienced loan representatives for a personalized loan application experience.

All our personal loan options can easily be applied for online, or you can speak with one of our experienced loan representatives.